Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Multifamily Wholesale Direct; warrants this product and parts against defects in material for a period of (30) thirty days from the date of original retail purchase by the end user. Warranty does not cover service or replacements made necessary by any external cause including without limitation, rust, corrosion, lightning, fire, theft, Acts of Nature, negligence, misuse, abuse, alteration, installation, delivery, unauthorized repairs, power failure or shortage. During this period, Dommex Corp., will repair or replace a defective product or part with a new or refurbished item. The user is responsible for all transportation and insurance charges for the product to the Dommex Corp facility.
Return / Refund / Exchange Policy
NO RETURNS will be accepted without an authorization number on the outside return shipping box and form with copy of sale invoice. Retail customers have 30 days from the date of receiving the purchase to return for a full refund less shipping and a 25% restocking fee. Items must be in like new condition. All items must: not display evidence of being mounted; be clean; be scratch, dent, and blemish-free; be returned with all manuals, screws, documentation, stickers, plastic bags, boxes, and other packaging; be packaged and shipped in a manner that ensures the items safe transit back to Dommex Corp. Dommex Corp will not be responsible for any incidental or consequential damages, and reserves the right to extend or withhold services as needed. Exact replacements can only be given for a defective item you received, a warranty part still under full coverage, a part damaged in shipping or a part sent in error. We will not ship a replacement part before receiving the returned part. We will not accept C.O.D. deliveries for shipped returns. Items incorrectly shipped to us will not be returned to the customer. Any part returned will be subject to inspection to determine refund amount for merchandise and shipping costs. This amount may be less than original payment based on condition of return.
Shipping and Delivery
We will attempt to ship your item within 3-6 BUSINESS DAYS after payment has been received. Exhaust system orders may take an additional day for processing due to the complexity of the parts. We do not ship to any destinations that are not specified in our listings. This includes Countries besides the US, APO/FPO, PO Boxes, Puerto Rico and shipping to Alaska and Hawaii may be subject to higher shipping rates. Many countries impose their own customs, duties, tariffs, taxes, etc. on items being shipped from a foreign country. Please note on some items delivery time may be longer than expected because of back orders, if you are in a rush please consult us first to make sure it is in stock.
Limitation of Liability
Multifamily Wholesale Direct; shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Multifamily Wholesale Direct; has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Multifamily Wholesale Direct; product is mistakenly listed at an incorrect price, Multifamily Wholesale Direct; reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Multifamily Wholesale Direct; reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Multifamily Wholesale Direct; shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Multifamily Wholesale Direct; without notice at any time, for any reason. The provisions relating to Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Multifamily Wholesale Direct; or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
You agree to indemnify, defend, and hold harmless Multifamily Wholesale Direct; its officers, directors, employees, agents, licensors and suppliers (collectively the Service Providers) from and against all losses, expenses, damages and costs, including reasonable attorneys fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Multifamily Wholesale Direct; may link to sites operated by third parties. However, even if the third party is affiliated with Multifamily Wholesale Direct. Multifamily Wholesale Direct has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Multifamily Wholesale Direct. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Multifamily Wholesale Direct; seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).